Almost two weeks doing PoC preparation that using some solutions from BMC Discovery Solution, finally I have time to post something here . But actually I don’t have any idea on what things to write, hehehe.
So I think I will share the knowledge of BMC Discovery Solution.

BMC Discovery Solution business value

The Business Challenge
       The IT Infrastructure Library® (ITIL®) defines standards for the processes that IT departments use to manage IT hardware and software, such as Problem Management, Incident Management, and Change Management. These processes ensure the availability of the critical IT services that sustain a business, like banking systems, ordering systems, and manufacturing systems. At the core of these ITIL processes is the Configuration Management Database (CMDB). The data in the CMDB feeds the related applications that perform ITIL processes.
       Asset management tracks the lifecycle and total costs of IT assets from purchase through installation, usage, and ultimate retirement. Because of high IT asset turnover and mobility, it is difficult to maintain an accurate picture of IT assets and their relationships to costs, contracts, lifecycles, owners, users, and business services.
       Both IT Asset Management (ITAM) and ITIL Configuration Management share the need for reliable data about components in the IT environment. For a large company, populating the CMDB and maintaining information about thousands of pieces of hardware and software is difficult to manage.

BMC Discovery Solution
       BMC Discovery Solution automates the process of populating BMC Atrium Configuration Management Database (CMDB) by discovering IT hardware and software and creating instances of configuration items (CIs) and relationships from the discovered data. A CI is an instance of an entity that is part of your environment and has configurable attributes specific to that instance. These entities can be physical (such as a computer system), logical (such as an installed instance of a software program), or conceptual (such as a business service). For example, a discovered application server is represented by a CI that defines the attributes of the host computer, and the application it hosts is represented by a CI that defines the attributes of the software. A relationship defines the dependency of the application on the application server. (more…)