Assessing Your IT Progress Toward Business Service Management
BMC Software provide you the assesment tool to help you evaluate your organization’s performance in each of the four phases of the BSM cycle.
Business Service Management (BSM) is a dynamic IT management strategy that enables companies to align their IT operations with business goals. BMC Software offers an achievable, actionable approach to BSM in the IT-Business Alignment cycle that involves four critical phases: Plan, Model, Manage and Measure. BMC Software has mapped this methodology to the industry standard of the Gartner Maturity Model in order to give you a maturity roadmap for each phase of the IT-Business Alignment cycle.
Upon completion, your responses will be tabulated on a completely anonymous basis and compared to a best-practices database built through independent surveys with IT professionals around the world. You will receive an overall score, as well as ratings corresponding to your IT maturity level in each of the four alignment cycle phases. Your results will even include a detailed list of recommendations for improving your performance in each phase.
